Optichannel marketing and winning the AI answer

As healthcare professionals turn to AI tools like ChatGPT and Gemini for clinical answers, traditional metrics like Share of Voice are quickly losing their edge.

In her PM360 article, Optichannel Marketing: Winning the AI Answer, Hemal Somaiya breaks down why pharma marketers are moving beyond omnichannel playbooks toward smarter, AI-driven optichannel strategies.

You’ll learn:

  • Why broad omnichannel approaches are giving way to optichannel marketing built on real-time data, AI, and behavioral signals
  • How to deliver the right content at the right moment, not just across more channels
  • Why Answer Engine Optimization (AEO) is becoming essential as search shifts toward a zero-click, AI-driven experience
  • Practical steps to improve your brand’s visibility in AI-generated answers

Click here to unlock the answer and read Hemal’s article in PM360.